Terms and Conditions

1. The Company and the client portal

This portal is operated by Golden Triangle Engineering Consultancy (المثلث الذهبي للاستشارات الهندسية), referred to as Golden Triangle or the Company. It supports engineering consultancy, design coordination, project follow-up and supervision services where included in your project agreement. These terms govern use of the portal, including dashboards, documents, reports, approvals, communications and financial records. If you do not agree, please do not use the portal and contact the Company to arrange another communication method.

2. Your account and authorised access

Use the email address or WhatsApp number recorded by the Company when registering. Verified contact details help link your account to the correct client record and assigned projects. Access is limited to your account permissions; registration does not grant access to another client's records or administrator functions. Provide accurate information, act only as the owner or an authorised representative, and keep passwords and verification codes confidential. Report suspected misuse or incorrect project assignments promptly.

3. Project agreements and service scope

Registration or viewing a project does not by itself appoint the Company, authorise additional work or amend a consultancy agreement. Scope, deliverables, fees, payment schedules, responsibilities and programmes are governed by your accepted proposal, signed agreement and approved variations. These portal terms do not replace project-specific agreements or reduce rights and obligations that cannot be excluded under applicable law.

4. Project records and engineering documents

Progress percentages, budgets and expected dates reflect available information when updated and may change. Draft drawings, preliminary estimates, automated summaries and dashboard status are not construction instructions, certified completion statements or government approvals. Use the latest formally issued documents and obtain confirmation from the responsible team before construction, procurement or technical decisions. Report discrepancies or outdated records for review.

5. Information and documents you provide

Upload only accurate, relevant information you are entitled to share, including ownership records, project requirements, drawings and photographs. Obtain necessary permission before sharing another person's personal or confidential information. You retain your rights in materials you provide and authorise the Company and permitted project participants to use them as needed to administer the project and provide agreed services, subject to the Privacy Policy and applicable agreements.

6. Approvals, instructions and variations

Review the relevant document, revision, amount and description before submitting an approval or decision. Actions through an authorised account may be recorded with the user and time for project administration and auditing. Their contractual effect depends on your authority, the project agreement and applicable law. Scope, fee and programme changes must follow the agreed variation process. Contact your project manager promptly if you make an incorrect selection or need to withdraw an instruction.

7. Invoices and payments

Charges, taxes, due dates, cancellations and refund arrangements are governed by the relevant agreement, issued invoice and applicable law. Submitted payment records or proof of transfer do not alone confirm receipt of funds; refer to the Company's confirmed receipt and finance records. Verify unexpected payment instructions directly with the Company. Do not send passwords, verification codes or unnecessary card information in project messages.

8. Intellectual property and confidentiality

Company branding, portal software and content are protected by the rights of the Company or their respective owners. Rights to use project drawings, designs and deliverables are determined by the project agreement; portal access does not automatically transfer ownership. Use available records only for legitimate project purposes. Do not redistribute confidential records, resell the portal, harvest data, upload malicious content or bypass access controls.

9. Site media and automated assistance

Where enabled, site photographs, camera views and observations support project follow-up but may be incomplete, delayed or unavailable. They do not replace inspections, contractor safety responsibilities or agreed professional services. Capture and share imagery only with appropriate authority and permissions. AI-assisted responses and analyses may contain errors and require professional review; they are not engineering certifications, authority approvals or substitutes for qualified technical, financial or safety decisions.

10. Availability, security and responsibility

Maintenance, networks and third-party services may affect availability. For urgent project or site-safety matters, use established project communication channels rather than relying solely on the portal. The Company may reasonably restrict access to protect accounts and confidential information, address misuse or comply with legal requirements. Responsibility for professional services remains governed by the project agreement and applicable law; these terms do not exclude non-excludable obligations.

11. Privacy and updates

The Privacy Policy explains the handling of account information, project records and portal activity. These terms may be updated to reflect changes in features, services or applicable requirements. The current version and update date appear here, and material changes will be communicated where required. Updates do not automatically amend an existing signed project agreement.

12. Applicable law and contact

Portal use is subject to applicable laws of the United Arab Emirates. Governing-law and dispute-resolution provisions for professional services remain as stated in your project agreement, subject to mandatory legal requirements. Raise concerns with the Company for review. For questions about these terms, email the Company at the address below, contact your assigned project manager through the portal's communication channels, or use the official details in your proposal, invoice or project agreement.

Email: info@goldentrianglece.cloud